What is Review Generation and Why Does it Matter?
Because we live in a connected world, reviews matter. 91% of people read online reviews regularly or occasionally, and 84% of people trust online reviews as much as a recommendation from a friend or family member. When customers are sharing their great experiences through reviews, reviews can drive customer retention, improve a business’s online reputation, and in turn accelerate new customer acquisition. Using Birdeye, we can boost your online reputation by encouraging your pleased customers to take the next step and use their voice to build upon your online reputation. We take that positive input from your customers and utilize it across a wide variety of channels and outlets, which further solidifies your reputation. With Harbinger Marketing, we can help maximize your satisfied customers' voices be heard in Atlanta, GA.
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