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Review Generation

Because we live in a connected world, reviews matter. 91% of people read online reviews regularly or occasionally, and 84% trust online reviews as much as a recommendation from a friend or family member. When customers share their great experiences, the reviews can drive customer retention, improve a business’s online reputation, and accelerate new customer acquisition. Using our high-tech tools, we boost your online reputation by encouraging your pleased customers to take the next step and use their voice to build upon your online reputation. We utilize that positive input from your customers across various channels and platforms, further solidifying your reputation. We do everything possible to maximize your satisfied customers' voices.

Our

Process

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1

Monitor

Through an online monitoring tool, we can access reviews across over 150 sites and receive real-time alerts when a new one has been posted. We can also customize our notifications to focus on specific ratings, keywords, and review sources.

2

Manage

Regardless of the rating, responding to reviews is valuable. If a customer is pleased, this gives your company another chance to thank them for their service, which furthers your online reputation. If the rating is poor, you can address the complaint quickly and hopefully resolve the issue. Customers want a quick response, and our management tool can provide just that.

3

Generate

With this service, we’ll encourage your happy customers to leave a review, customizing the review request to fit your company's needs and style. While leaving a review is simple, your customers are more likely to express their satisfaction.

4

Leverage

Since reviews are powerful, displaying your success stories through reviews is valuable. With Birdeye, we can display a widget throughout your site which shows current and genuine reviews straight from the review sources. Reviews directly from Google, Yelp, or other review sites will appear more genuine than when typed up. Building trust is crucial for maximizing leads from reviews.

Let's Begin a Conversation

Fill out the form below and someone from our team will enthusiastically get back to you.

Our

FAQ

  • Is there a specific software we will be using to start generating new reviews?

  • Will we receive training from your team on using the Birdeye platform?

  • Why is it important to generate reviews for our business?

  • We don't typically monitor our reviews or what customers are saying. Is this a problem?

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