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Job Title

AI Operations Specialist 

About The Job

We are seeking a highly skilled, execution-oriented AI Operations Specialist to help Harbinger adopt, implement, and scale the use of artificial intelligence across the business. This person will work closely with the Operations Manager, Operations Coordinators, and cross-departmental leaders to analyze workflows, identify automation opportunities, and build practical AI-driven systems that improve efficiency and support company goals. 

This is not a leadership role and does not operate independently from the broader operational roadmap. The AI Operations Specialist will receive clear direction on where to investigate, what problems to prioritize, and which initiatives matter most over at least the first 12 months. The ideal candidate is resourceful, adaptable, highly technical, and comfortable executing AI and automation projects with ownership, clarity, and speed. 

About Harbinger Marketing 

Harbinger Marketing serves as the outsourced marketing department for growing businesses. Our team of strategists, designers, developers, copywriters, media specialists, and digital experts work as an extension of our partners’ companies—helping them scale faster, smarter, and more profitably. 

We combine executive-level marketing leadership with the horsepower of a full tactical team, executing branding, web development, content creation, digital advertising, and campaign strategy under one roof. Since 2016, Harbinger has grown quickly by prioritizing relationships, excellence, and long-term partner success. 

Now, we’re building forward into our next evolution—integrating artificial intelligence into operations, workflows, and team output—and we’re looking for the right person to help us execute it. 


What Success Looks Like 

  • A clear, actionable AI development and adoption roadmap aligned with company goals. 
  • Demonstrable efficiency gains and workflow improvements across multiple departments. 
  • Team members equipped with the tools, training, and documentation they need to confidently use AI in their roles. 
  • Continuous progress on AI projects with strong alignment to Operations priorities.
  • Recognition as a trusted voice of discernment regarding where and how AI can be most effectively applied next. 


Position Details 

Salary: $75,000–$90,000 based on experience Location: Tyrone, GA – in-office role 

Reports To: Operations Manager 

Role Type: Individual Contributor (non-leadership)

Interested in Joining Our Team?

Who We Are Looking For

  • Demonstrated experience implementing AI workflows or automations in business environments.
  • Strong understanding of AI platforms, tools, and emerging capabilities.
  • Experience with automation tools (Make.com, n8n, Zapier, Airtable, OpenAI, etc.).
  • Systems-thinking mindset with the ability to translate problems into solutions.
  • Ability to execute projects independently and move work forward without friction.
  • Clear communication, documentation, and collaboration skills.
  • Preferred – Experience training others on new tools or processes.
  • Familiarity with BI, analytics, or dashboarding tools.
  • Exposure to agent frameworks such as AgentKit, LangChain, CrewAI, etc.
  • Background supporting operations or process-oriented functions.
  • Personal Characteristics – Technical and curious by nature.
  • Resourceful problem solver. 
  • Calm collaborator with cross-team communication skills.
  • Operational mindset—values processes and structure.
  • Action-oriented and execution driven.

What You Will Do

  • AI Strategy & Direction (Support Role)
    Investigate AI opportunities directed by the Operations Manager and COO.
  • Provide recommendations based on real-world practicality, feasibility, and business impact.
  • Identify blockers, present solutions, and keep initiatives moving with urgency.
  • AI Implementation & Automation
    Build, test, and deploy automations that improve speed, accuracy, and scalability.
  • Analyze workflows to identify inefficiencies and automation opportunities.
  • Integrate tools such as Make.com, n8n, Zapier, Airtable, OpenAI tools, agent frameworks, and custom GPTs.
  • Research new tools and evaluate which are viable for adoption short-term.
  • Team Enablement & Support
    Assist Operations in training team members on AI tools and workflows. • Help create SOPs, documentation, and internal support material.
  • Build systems that empower team adoption without requiring constant hand-holding.
  • System Building & Process Development
    Architect workflow solutions that connect tools, data, and automations.
  • Balance innovation with practicality—scalable, documentable, supportable systems.
  • Contribute to long-term infrastructure that makes AI a natural part of daily work.
  • Independent Project Execution
    Own assigned projects start-to-finish while operating within defined priorities.
  • Research, test, refine, and deploy automation solutions.
  • Work resourcefully and creatively as we scale our internal AI capabilities.

How we take care of you:

Harbinger Marketing values and invests in its employees' well-being by providing comprehensive benefits that support their health, financial security, and future. We offer competitive health insurance plans that cover various medical expenses. In addition, employees have access to life insurance policies that provide financial security for their families and disability insurance plans that offer income replacement if they are unable to work due to illness or injury. We also offers a 401k retirement plan with matching contributions to help employees save for their future. By offering these benefits, we aim to ensure that its employees have the resources and support necessary to achieve their goals and maintain peace of mind.

Health Insurance

We offer a United HealthCare Plan with health and prescription coverage after the 60-day introductory period. Even if an employee opts out of this plan, they will receive a stipend from Harbinger for the healthcare of their choice.

Dental & Vision

We offer voluntary dental and vision coverage for eligible employees and their family members after the 60-day introductory period.

Term Life

Each eligible employee will have $50,000 of term life insurance provided to them at no charge.

Short-term Disability

For up to 90 days a large percentage of an employee's salary will be paid by Harbinger if that employee cannot work due to a serious illness or injury.

Long-term Disability

For up to 2 years a large percentage of an employee's salary will be paid by Harbinger if that employee cannot work due to a serious illness or injury.

401k Plan

All employees are eligible for participating in the Harbinger Marketing 401k once 2 months of service is complete.

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